What Our Clients Are Saying About Us
Excellent care always.
This vet and all of the staff are hands down AMAZING! They are truly great people doing great things for all their patients.
New and clean facilities with friendly reception and techs. Dr is caring and listens to owners.
Always very helpful and efficient. They were fully booked and managed to squeeze me in despite it for something alarming with my puppy. We were still in and out fairly quickly.
Great service and caring staff, this will be my net veterinarian. They took very good care of my fur baby.
We’ve always had a great experience! The staff is very nice and timely.
One of the best vet experiences. The surgical tech (Megan) who assisted us was marvelous. She was compassionate and knowledgeable. She took her time and went above and beyond. Dr. Hicks was great! He was kind and patient with my baby. Great Team!!!
Everyone is polite and extremely accommodating of my sick dog that didn’t have an appointment. Luckily they did because she was sick and needed antibiotics before the hurricane!! Thank You so Much, You are the best!
Phoenixx enjoys going into the Vets office. Staff is very friendly, Dr. Ray is fantastic! Knowledgeable, informative, and a great listener. My husband and I feel confident Phoenixx is receiving exceptional care!
Besides the beautiful and clean facility, the vet techs and veterinarians are great
Everyone was very caring and informative, and I did not feel like they tried to push anything that was not necessary. I felt like they really looked out for my dog’s best interest!
Dr. Ray and the whole staff at Narcoossee Oaks Animal Hospital are the epitome of what an animal hospital should be. They are kind, courteous, warm and friendly and truly love caring for the animals. I highly recommend Dr. Ray and Narcoosee Oaks!
Staff was very friendly and helpful. Service was excellent! Glad we found them!
Dr. Hicks and his staff were very welcoming, kind and extremely knowledgeable. The office is clean and the prices are reasonable. So happy I found them!You guys were friendly and knowledgeable!
Everyone was patient with me and my questions. I did not feel rushed. My puppy was treated with kindness like he was a special part of a large family and not just a patient.
First time visiting the office and it was a great experience!!
Great place and staff. They took the time to deal with my dog that gets very anxious when goes to the vet. I strongly recommend this place!!
Top notch service from arranging an appointment through the visit and the next day follow up call.
Just moved to the area 2 months ago. It was scary to change doctors for my pet. But this office was professional, the doctor was kind and knowledgeable. Loved it and so did Stevie.Thank you
I am so grateful for this beautiful new facility. The professional and courteous staff and the care and knowledge of our new veterinarian. Welcoming a new puppy is stressful but we feel that we are in good hands with Narcoossee Oaks.
I was so pleased with my experience at Narcoossee Oaks. The lobby and rooms were so clean and had a home-y feel. I felt assured and relaxed after my appt knowing my pet was cared for and all my needs were addressed!
Great communication, friendly staff, knowledgeable, resourceful, professional, and always follow through with the follow ups via text or calls. I love it!
It’s always a pleasure to bring my dogs here, everyone is so polite and professional.
I was very impressed from the moment I walked through the door. Julia, the vet tech was friendly and knowledgeable and was able to answer the majority of my questions before I spoke to the doctor. The doctor was gentle with Oliver during shots.
Courteous and knowledgeable. Best Animal hospital I have ever been to. Would highly recommend! I have been to other vets in the area and they do not compare at all to the care I received for my pet.
As a new patient with urgent needs, we were treated with excellent care. From the first phone call to the completion of our visit, the staff, doctor and facility exceeded all expectations. I came away feeling well informed and confident.
Your office staff was polite and welcoming. We were taken back promptly. Mari, our technician, was so easy to speak with. Dr. Ray was wonderful, kind and knowledgeable. I would definitely recommend your office to any of my pet owner friends.
Upon arrival the girls at the front desk are very friendly. Dr. Kelly Ray and her assistant Winno were awesome. Very thorough and attentive to detail. Made us feel comfortable. Winno brought our dog Shoeshine a blanket to lay on. Excellent experience.
The most professional animal hospital we have ever used. Everyone from the receptionist to the veterinarians are so welcoming.
Dr Hicks is a very caring doctor. He makes you feel that your animal is important to him. I never feel rushed
The place was just spotless & everyone there was just so caring and kind ….. the nurses and the doctor were extremely phenomenal…. I will be taking my 2 babies there again …. Thank you staff , we appreciate you
The doctor and tech made us feel comfortable and took care to be gentle with our two skittish dogs. Everything was explained well. Thanks for taking care of our pets!
Dr Ray and Julia were excellent! My puppy and I both loved them, and were very happy! He was comfortable and relaxed due to their gentle and caring demeanor. The building is lovely, sparkling clean and very spacious, which is very important!
This place is amazing. The staff are professional and courteous. From start to finish I had a great experience. I’m so glad I found them
My dogs are big and most people find them scary, but they were welcomed like little puppies. All my questions were answered and all concerns were taken into consideration. I left knowing my dogs are in excellent health and I was not confused about anything.
Nice, nice people! Thank you!
Everyone on staff that we met was personable, friendly and understanding. Would definitely recommend this place to anyone
It was a great experience for my pet and myself, everyone was knowledgeable and friendly
Glad we found your office and will continue to use. New office is beautiful and immaculate. Staff treated us very well.
Friendly staff. Veterinarian was knowledgeable and took time to make sure we knew what was happening.
You feel the love they have for your pets in everything they do. Nobody is in a hurry and they make sure you understand every service they are providing to ensure the health of your pet. Excellent customer service.
Great service. Staff is very courteous & knowledgeable. Dr. very nice, loving & compassionate toward my Rocky.
We felt very comfortable at our visit and didn’t feel rushed. I felt like there was a genuine concern and interest in my dog’s wellbeing too.
Excellent staff! They took really good care of my cat Tiggie! We will definitely come back!
You took the time to help our dog with her problems that she’s been going through for the past couple of years. Instead of just giving her medicine she doesn’t need thank you.
Dr. Hicks was extremely knowledgeable, professional and very kind. Our dog actually loved being there. Highly recommend them!
ALWAYS a pleasure visiting Narcoossee Oaks. From the time you enter the brightly lit state-of-the-art location to the time you depart you feel that you are a valued client. Dr. Ray could not be sweeter and kind. Shout-outs to Daniel and Winno!
I really liked the fast, friendly service in a clean environment with people who are clearly knowledgeable and enjoy their work
They make appointments so people are not sitting on top of each other and crowded with your pet. They soon take care of you when you arrive. The people that work there are nice, and very friendly
Staff was friendly, and professional. Dr. Ray is amazing! She took the time to exam our dog, make a diagnosis and provided solutions to help our dog get better. And the vet fees are very reasonable! Highly recommend this veterinary group!
Love the staff. They make my crazy dogs feel welcome
Amazing caring group of people!
I got a new puppy and have taken her to 3 different vets for her shots trying to find a good vet and Narcoossee Oaks Animal Hospital has been the best by far. We will be taking our puppy there for all her medical needs
Top notch caring & knowledgeable staff
The entire staff at Narcoossee Oaks Animal Hospital is amazing. They are all very professional, caring, and attentive. I especially appreciate Dr. Ray taking the time to personally call to check on my pet and to see if I had any further questions
The staff is extremely friendly, Dr. Ray is super nice and informative, overall the best I have been to!
Every visit has been great. Never has any issues. Staff are awesome, as are the vets
Best vet and staff in the area
I have an older rescue and he broke his front teeth out at 5 am. I called them at 7am and they had him in by 11am. Awesome team! Beautiful new office, super clean. Always friendly and easy to talk to from the beginning to the end of our visit
Very friendly staff that treated my dog with love and care while also providing informative and helpful feedback. Definitely recommend
Was an amazing experience. Facility was clean. Staff was awesome. Everyone loved on my dog and I really felt like they cared. My dog had her tail between her legs; by the end of the visit she was good. I highly recommend
Very nice. They were very professional and sweet
I have visited 3 veterinarian offices since July trying to establish a place I can count on for my new puppy. Dr. Hicks and his team were very attentive and professional, and I did not feel rushed and was able to ask questions to my satisfaction. Pricing was fair in comparison to the other 2 I have visited in Osceola County. Will definitely return
Great, personable staff. Very attentive to your animal’s needs. Extremely nice and clean facility
Excellent!!!